About CTC TeleServices
Providing industry leading call center services for over 37 years — and counting.
Right From the Start, You'll Notice a Difference
Our highly experienced team and cutting-edge technology make the difference. We take a no-nonsense approach to every client relationship and deliver industry-leading results.
Our clients attribute the success of their campaigns to CTC's responsiveness, creativity, and meticulous attention to quality. To keep you in touch with your campaign, CTC provides a variety of customized reports and data return.
We understand that competitive campaign results and reaching your target audience are paramount. The company you choose to handle your telemarketing and research needs should reflect that importance.
Founded
CTC TeleServices established as a regional call center, building a reputation for reliability and quality.
Technology Expansion
Invested in proprietary predictive dialing technology, bringing full in-house control to all campaigns.
400+ Seat Network
Scaled to 400+ seat capacity, enabling simultaneous large-scale national campaigns.
Digital Channels
Launched peer-to-peer texting and multi-channel inbound solutions to serve the modern contact landscape.
CTC TeleFund LLC
Launched a dedicated telefundraising division to serve non-profits and political organizations.
Our Team
The CTC leadership team brings decades of call center, technology, and client services expertise to every engagement.
Guy Scarpelli
A veteran in the call center industry, Guy has been building client relationships for over 37 years. There is no campaign too big or too small — his determination has kept CTC going strong through every challenge.
Diane Scarpelli
Karl Babcock
Karl has over 20 years of making client visions become reality through his determination to conquer any technical challenge. His data expertise has given CTC a superior reputation in the industry.
Ginger Kerwin
Ginger has been with CTC in multiple roles for 20+ years. Her deep understanding of each client's unique requirements and passion for exceeding expectations has given CTC longevity in every client relationship.
Joe Scarpelli
With a degree in Mechanical Engineering, Joe brings a detail-oriented approach and vision that elevates CTC beyond the day-to-day call center endeavors. His expertise has added a unique dimension to CTC for nearly two decades.
Wendy Scarpelli
What Sets CTC Apart
Responsiveness
We move at the speed of your campaign — same-day startup in most cases.
Creativity
Every campaign is different. We design solutions that fit your unique goals.
Quality
Meticulous attention to data integrity and call quality on every campaign.
Trust
Full compliance, transparent reporting, and accountable partnerships built over 37 years.
Let's Build Your Campaign
Connect with our team to discuss your goals and get a campaign live fast.